Think of us as your personal content creator for the day. Reel Love Story captures the candid, behind-the-scenes moments, reactions, details, and memories happening throughout your celebration through a social-first lens.

Our content is designed to feel personal, authentic, and immediate—giving you a collection of memories you can relive and share almost right away.

We’re there to complement—not replace—your photographer or videographer.

While traditional photo and video teams focus on professionally produced imagery and films, we focus on candid, behind-the-scenes and social-first content captured primarily on mobile devices and professional content-creation equipment.

Think getting-ready chaos, little reactions, in-between moments, décor, guest interactions, dancing, and everything you may have missed while you were busy living it. docuuuu

We’d love to. ♡ Reel Love Story is Toronto-based and available for select destination events. Travel, accommodation, and any additional transportation requirements will be quoted based on your event location.

Reach out as soon as possible. We’ll make every reasonable effort to accommodate your new date, but availability cannot be guaranteed.

If we’re available, your booking may be transferred to the new date. Any changes to pricing, travel, coverage, or services will be confirmed before the rescheduled booking is accepted.

If we aren’t available for your new date, the cancellation terms in your Service Agreement will apply.

Cancellation terms depend on how far in advance your event is cancelled.

Because your date is reserved specifically for you and other bookings may be declined once your date is secured, cancellation fees may apply. Your exact cancellation terms are clearly outlined in your Service Agreement before you book. docuuuu

Not at all. ♡ Reel Love Story was created to capture all of life’s moments worth replaying.

We welcome weddings, engagements, proposals, bridal and baby showers, birthdays, anniversaries, private celebrations, creator events, brand events, and more.

Our promise is simple: Memories made today, delivered tomorrow. ♡

Unless otherwise stated in your booking details, the Raw Content included in your package will be delivered by 11:59 p.m. the calendar day following your event.

Edited Reels and specialty deliverables may have a separate turnaround time depending on your selected package. docuuuu

Raw Content is the collection of usable, intentionally captured photos and video clips from your event delivered in their substantially unedited form.

Test footage, accidental recordings, duplicates, corrupted files, severely obstructed footage, and clips that are otherwise unusable are not included. docuuuu

Every celebration unfolds differently, so unless your package specifically guarantees a quantity, we don’t promise an exact number of clips.

The amount of content captured can vary based on your coverage time, timeline, venue, lighting, accessibility, guest count, and everything happening throughout your event.

Absolutely. We encourage you to share inspiration, meaningful details, important people, or moments you’d especially love captured.

We’ll use those requests as creative guidance and make every reasonable effort to capture them, but because live events are unpredictable, specific shots or exact recreations cannot be guaranteed. docuuuu

Of course. We’re there to add to your vendor team, not compete with it.

We make reasonable efforts to work respectfully alongside your photographer, videographer, planner, venue team, and other vendors while adjusting our positioning when necessary so we don’t interfere with their work or the flow of your event.

We do recommend letting your photographer and videographer know ahead of time that a content creator will be joining the team.

Absolutely.

Permission to share your event on Reel Love Story’s website, portfolio, or social media is optional and is not required to book us.

You’ll be able to select your privacy preference when completing your Service Agreement.

Yes! Reel Love Story is based in Etobicoke, Ontario, and travel within 50 km of our business base is included.

Events outside the included area are subject to an additional travel fee, and any applicable fee will be disclosed before booking. Parking, valet, tolls, mandatory venue fees, and any necessary long-distance transportation or accommodation may also apply.

Your date is officially secured once we have received both your signed Service Agreement and required booking retainer.

Until both are received, your date is not considered reserved.

We know events don’t always run exactly according to plan.

Your coverage still begins and ends at the times listed in your agreement, so delays do not automatically extend your coverage period.

If you’d like us to stay longer and we’re available, additional coverage may be added at the overtime rate outlined in your agreement.

If our schedule allows, yes! Additional coverage can be requested during your event and will be subject to our applicable overtime rate.

Never before you. We believe your memories should be yours to experience and share first. Unless otherwise agreed, Reel Love Story will wait until your content has been delivered before sharing approved Event content on our own platforms.

Yes. Each edited video included in your package includes one complimentary revision round.

Revision requests should be sent as one consolidated list within 5 days of delivery. Additional revisions or major changes outside the original creative direction may carry an additional fee. If no revisions are requested within 5 days, the edit will be considered accepted as delivered.

Yes! For creators or anyone wanting long-form footage, Reel Love Story can offer dedicated horizontal coverage designed with YouTube and vlog-style storytelling in mind.

Rather than simply turning the camera sideways, this coverage focuses on capturing the pieces needed to tell the full story of your day—from establishing shots and candid conversations to reactions, transitions, details, and behind-the-scenes moments.

Ask about our creator coverage when inquiring.

This one is new and not currently covered by your Service Agreement, so when we finalize The Director’s Cut (or whatever you name it), we'll add its exact deliverables to your packages rather than promising specifics here.

As soon as you know your date! We accept bookings based on availability, and popular dates may book earlier than others. Your date is only officially reserved once your signed Agreement and booking retainer have been received.

Your content will be delivered digitally using the delivery method specified in your booking agreement.

Once received, we recommend downloading everything and creating your own permanent backup.

You’re welcome to share song preferences or inspiration.

Music availability ultimately depends on licensing and the rules of third-party platforms such as Instagram and TikTok, so we cannot guarantee that a particular song will always be available or remain unrestricted on a platform.